On-line Credit Card transactions at Himalayafineart.com are processed through CC Avenue Payment Gateway that employs the highest level of security available today to encrypt and transmit your card details through secure lines. Himalayafineart.com receives only the validation details to confirm your order. At any stage, Himalaya Fine Art does not have access to your credit card details. Following is an explanation of the secure order process that we use at Himalayafineart.com: When you use your credit card to place an order on-line, the information is encrypted right at your PC, long before it ever reaches the Internet. Our order processing system only accepts information from secure browsers (such as Chrome, Internet Explorer, Mozilla Firefox). These browsers encrypt the information they send using a networking protocol called Secure Sockets Layer (SSL) which scrambles the data so that this information cannot be read as it travels through the Internet. Thus, before your information ever leaves your PC, it is encrypted and protected by our security measures. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Only those web pages where you actually enter your credit card and billing information pass encrypted information. When you request one of these checkout screens, the page's URL begins with https instead of http, and the "security" icon on your browser has the appearance of a closed padlock. If you still feel uncomfortable sending your credit card information over the internet, you could choose from a host of other payment options offered by us:-
Electronic Fund Transfer by Internet Banking
DirecPay: Debit Card & Electronic Bank Transfer
Check
Demand Draft
Money Order
Himalaya Fine Art's commitment to customer privacy is evident with its open disclosure of its information gathering and dissemination practices. Himalaya Fine Art, like all companies that sell through an online store, maintains a list of current and potential customers. Our site collects your IP Address, browser type, page referrer data, name, billing address, shipping address, e-mail address, phone number and PIN code. We maintain this information in our own records only so that we may:-
To preserve the integrity of our computing resources and to determine the best practices to employ on our website.
To help diagnose problems with our server and to administer our site
To monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages.
To determine to what extent our page is referenced by other resources on the Web.
Match your request with information in our records
Occasionally call our customers to ask them how our service is. For example, we sometimes monitor the shippers we use to make sure that orders are delivered in a timely manner, and without damages.
Use the information to analyze our web log statistics as a whole and to improve our site and our services.
Use it for the completion and support of orders placed at Himalaya Fine Art
Inform you of our services, new products or special offers by Himalaya Fine Art
We DO NOT use any personal information for any purposes other than those disclosed here. Himalaya Fine Art is the sole owner of the information collected on this site and we DO NOT share or offer this information to other companies. Himalaya Fine Art provides its services to you subject to the preceding policies which may be updated and/or revised from time to time by Himalaya Fine Art without notice to you, and which become effective when posted. Please refer to this page to review our most current policies and terms of use. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. In the event that Himalaya Fine Art or substantially all of its assets are acquired or merged with another company, all of the customer information that we have collected may be transferred to the new company. What if I don't want e-mail? If you don't want email from us, let us know and we will follow your wishes.
If you're an on-line customer and you have created an account here, you can automatically notify us of your wishes by managing your "Account Details" settings online at Himalaya Fine Art. Simply Log in (located on every page of our site, in the Green Bar). On the “My Account Details” page, you can use these checkboxes to tell us whether you are interested in receiving email promotions from us, mailings from us, or mailings from other companies that may be interested in contacting you.
If you've never ordered online, but you are already a customer of ours, please feel free to write to us and let us know your wishes. Write to us at General Inquiry, or send us an ordinary letter. It helps to include your customer number (available on any recent invoice) so that we can match your request with information in our records.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
We do our best not to mail unnecessarily to current and prospective customers who do not want to receive emails. Unsolicited and unwanted emails are very costly to us. We really appreciate your help in avoiding duplicate accounts and unwanted mailings. Cookies are bits of information that your browser stores on your computer to help a server (such as our website) communicate with you. These cookies are not accessible by any company other than our own website. We use cookies in order to improve your shopping experience. When a customer first clicks an button to make a purchase, this site sets a cookie to associate the customer with a particular shopping cart. If a customer does not complete the order during the current session, the contents of the cart are retained for use upon the next visit. When a customer enters their shipping and billing information and clicks ‘Submit This Order' to complete the order, our site sets another cookie. This cookie contains the billing address (and the shipping address if a separate one is used) that the customer used. It does not contain any credit card information. This cookie is set to expire December 30th of the calendar year following the year the order is placed. If the customer returns to the store from the same computer within this time, this site will detect and read the cookie and the customer will not have to re-enter the address information. If cookies are disabled in a customer's browser, this "memory" feature will not be available to that customer. If you are a Registered Customer, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. This information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions. We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a Registered Customer to allow you access to your account information.
